Customer & Affiliate Terms & Conditions


Welcome to Colostrum MAX

Please take a moment to read our Terms and Conditions. By using our site, you agree to these Terms and Conditions. Please note that the Internet is a rapidly changing medium, and we reserve the right to modify the terms of this agreement. By continuing to use the site after we post any such changes, you accept the modified terms.

This site operates from the Colostrum MAX’s office in Sydney, Australia. Colostrum MAX makes no representation that materials in the site are appropriate or available for use in other locations, and access to them from locations where part or all content is illegal is prohibited. People who choose to access this site from other countries do so on their own initiative and are responsible for compliance with their local laws. However products are only deliverable to Australian addresses at prices on our shop.

Orders for countries outside of Australia are subject to freight quotes over and above the basic charge for Australia. Colostrum MAX accepts No Responsibility for costs relating to Customs, taxes or any charges relating to any country outside of Australia.  

We respect the privacy of our users. Please take a moment to review our Privacy Policy. If you have any questions or comments regarding privacy contact us. 
You should be aware that the material that appears on our site is for informational purposes only. We strive to make the information as accurate as possible, but errors may appear. We are not responsible for, and do not guarantee the performance of, goods and services provided by any of our advertisers or by any third party to whose web site we link. The links on this web site are designed for convenience only, and do not constitute an endorsement by Colostrum MAXTM of that site or any product, service or other material offered on that site.

 PRICES & CURRENCY
The prices displayed on this Site are quoted in Australian (AUD) dollars and are valid and effective only within Australia, and such prices do not include shipping and handling or GST, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state GST that may apply to your order. Colostrum MAX will ship internationally only when quoted freight charges are paid in full.  

PRICING OR TYPOGRAPHICAL / IMAGE ERRORS
We work hard to provide accurate product image representation and pricing and product information. However, pricing, typographical or image errors may occur. In the event that an item is listed at an incorrect price, with incorrect information or out-dated photograph due to an error in pricing or product information, Colostrum MAX shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.  

ORDER RETURNS
Any faulty or damaged stock received within 14 days will be replaced at no charge. If an order has been received and it is incorrect through the fault of Colostrum MAX, it will be replaced at no additional charge to the customer or a full refund of the initial charge will be given upon its return to the Colostrum MAX warehouse. Products ordered incorrectly by the customer can be refunded upon its arrival at the Colostrum MAX warehouse and inspection by Colostrum MAX staff confirming the product was returned within 7 days of dispatch and unopened. The refund will not be given until the goods have arrived and been inspected at our warehouse. Please note that the customer is responsible for the postage cost for the items being returned to: Colostrum MAX PO Box 842 Seven Hills NSW 1730.

QTY LIMITS AND ITEMS FOR RESALE 
Colostrum MAX reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. Colostrum MAX also reserves the right to prohibit sales to dealers that are not approved.


ORDER ACCEPTANCE


Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.  

If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.


Colostrum MAX strictly follows all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within Australia. Colostrums Online takes no responsibilities for laws regarding regulations, the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law outside of Australia


LIMITATIONS OF MEMBERSHIP 
Only one individual may access Colostrum MAX member pages at the same time using the same username or password. Colostrum MAX may discontinue or change Colostrum MAX services, or its availability, at any time, and you may end your subscription at any time.


COPYRIGHT 
All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of Colostrum MAX or its web developers and are protected by international copyright law. All rights to such materials are reserved to their respective copyright owners. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Colostrum MAX, using this website as a shopping vehicle.


Any other use of materials on this site, including without limitation reproduction for purposes other than noted above, modification, distribution, replication, and commercial or other exploitation, or creation of derivative works, without the prior written permission of Colostrum MAX, is strictly prohibited.


Colostrum MAX, and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Colostrum MAX or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.


YOUR PRIVACY 
Colostrum MAX may change the Privacy Policy at any time (without providing notification) by posting revisions to this web site. Your use of the Colostrum MAX web site constitutes acceptance of the provisions of our Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy please do not use this web site.


DISCLAIMER 
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. COLOSTRUM MAX IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS. YOU ACKNOWLEDGE THERE MAY BE DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH THE CONTENT, AND AGREE THAT IF YOU RELY ON THE CONTENT AVAILABLE THROUGH THIS SERVICE, YOU DO SO AT YOUR OWN RISK. THE MATERIALS ARE PROVIDED "AS IS," WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION WARRANTIES OF CURRENTNESS, CORRECTNESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL COLOSTRUM MAX (INCLUDING ITS EMPLOYEES, DIRECTORS, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, AND DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE CONTENT OR ANY HYPERLINKED WEB SITE, EVEN IF COLOSTRUM MAX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COLOSTRUM MAX DOES NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COLOSTRUM MAXTM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. 
These Terms and Conditions are governed by the laws in force in the state of New South Wales in the Commonwealth of Australia.


We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy.


  • Colostrum MAX will not sell its database of customer details or details about customers to a third party.


  • We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law. 
    When does Colostrum MAX disclose the information it collects to outside parties?


  • Colostrum MAX does not sell, trade, or rent your personal information to others. Colostrum MAXTM may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Colostrum MAXTM, our users, or others.


What information do we collect and how do we use it?


  • When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.


How does Colostrum MAX protect customer information?


  • When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access. Please note that credit card details are not stored online for more than the duration of a transaction.


What about Cookies?


  • "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Colostrum MAXTM web site. 
    Your Consent 
    By using our web site, you consent to the collection and use of this information by Colostrum MAXTM. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


MEDICAL DISCLAIMER
NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition.


IMPORTANT POSTAGE INFORMATION:
** Shipping is calculated on Australia Post prices and requires your postcode for a corresponding calculation. Shipping will be displayed on the checkout screen once you have logged in / registered with Colostrum MAXTM or completed your PayPal login. If you have shipping related enquiry please contact our friendly staff 0402117616 Australia.

By entering in your Credit Card details and purchasing items off this website you are agreeing to the terms of use displayed on this website. 

IMPORTANT DELIVERY INFORMATION:
The staff at Colostrum MAXTM work hard to ensure prompt delivery of your order. Delivery is subject to normal Australia Post Delivery times. Please allow 5 to 7 working days for delivery.

Colostrum MAXTM endeavours to keep all items in stock, however, there may be occasional out of stock situations. This may delay the delivery of your parcel, you will receive a courtesy call informing you of expected delivery time should this be the case. Parcels may also be delayed due to public holidays or problems experienced by the Australia Post System. 


Bioglow Pty Ltd, Colostrummax Affiliate Program Terms and Conditions

This agreement contains the complete terms and conditions that apply to your participation in the Colostrummax Affiliate Program. To participate in the Colostrummax Affiliate Program you must accept the terms and conditions of this Agreement. This Colostrummax Affiliate Agreement (hereinafter, the Agreement) is concluded between you and us (collectively referred to as "the Parties") and contains complete terms and conditions regarding your participation in the Colostrummax Affiliate Program by providing links from your Promotions to our website(s). By submitting an application to participate in the Colostrummax Affiliate Program you confirm that you have read this Agreement and agree to be bound by its provisions.


Enrollment as an Affiliate. To begin the enrollment process, you will submit a completed application form through our website. Your account will be reviewed and then activated and your unique tracking code will be attached to your customer account page. We will evaluate your account in good faith to ensure you comply with all our rules and agreements. We may reject your account if we determine that your application is unsuitable for the Program for any reason, including, but not limited to, if your business incorporates images or content that is unlawful, defamatory, obscene, harassing or otherwise objectionable, such as businesses that facilitate illegal activity or promote violence or promote or assist others in promoting copyright infringement (collectively, "Content Restrictions").

Account Terms.

You must be a human. Accounts registered by "bots" or other automated methods are not permitted.

You must be 18 years of age or older.

You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

You are responsible for all Content posted, your promations and activity that occurs under your account (even when Content is posted by others who have accounts under your account).

You may not use the Affiliate Program for any illegal or unauthorized purpose, including the promotion of products that are not from Bioglow Pty Ltd.

You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must be able to obtain a PayPal account to receive payments

Rebates. The Rebate rate is subject to change from time to time upon e-mail notice to you and commencing the 30 days following such notice.

Rebate Payment. Rebates deemed due and owed to you under the program will be paid to you directly by Bioglow Pty Ltd after any holding period, minimum Purchase requirements of one product per month or equal number of product for the equal number of months.In accordance with a regular payout cycle established by Bioglow Pty ltd. Bioglow Pty Ltd will only pay for referrals that have a registered as a customer and ordered product and paid in the previous calendar month at a percentage set by Bioglow Pty Ltd. Paid Orders is defined by clients who have registered as a customer and paid for products. From Time to time rebates on special promotions are not subject to the same percentage and are at the discretion of Bioglow Pty Ltd. Rebates are earned per each new client referred who enters your unique tracking code or signs up by clicking your affiliate URL.

Responsibility for Your Content. We will not be responsible if you use another party's copyrighted or other proprietary material in violation of the law when inviting people to try Colostrum MAX and Regenassist brand of products . In addition to the foregoing, we will immediately terminate your participation in the Program if we believe you have engaged in any of the following:

IRC postings or any other form of spamming;

Provide inaccurate or incomplete information to Bioglow Pty Ltd concerning your identity, address or other required information;

Attempt to cheat, defraud or mislead us in any way; 

Misrepresent to the public the terms and conditions of our sites or your business by making false claims;

Misrepresent to the public, that other brands of colostrum are the same specifications as Colostrum MAX

Engage in popup advertisement network activities;

You are free to bid on PPC networks for keywords related to Colostrum MAX and Regenasist products with the intent to direct traffic to Bioglow Pty Ltd sites. However, the following terms are not allowed:

Bioglow Pty Ltd

Provide inaccurate or incomplete information to Bioglow Pty Ltd concerning your identity, address or other required information;

Registering a domain name or social media platform with any combination of our brand names, https://colostrummax.com any web address that uses colostrummax, colostrum-max or to misrepresent yourself as the company including using Regenassist.com in any web address that uses the Regenassist name in any form to misrepresent yourself as the company.

However, you may bid on a phrase that includes any of the above terms, e.g. "colostrummax review", "Regenassist email marketing", etc. When setting up the display advertisement in a PPC campaign, it is not permitted to use the display URL "https://colostrummax.com" or "colostrummax.com". The goal of our guidelines regarding pay-per-click advertisements is to preserve the integrity of the colostrummax and regenassist brand name and reputation. We do not want affiliates, or for that matter, any third party, representing themselves as Colostrummax,regenassist, Bioglow Pty Ltd or presenting themselves in a way that could be confused with Bioglow Pty Ltd, its brands Colostrum MAX and Regenassist.

Compliance with Laws. As a condition to your participation in the Program, you agree that while you are a Program participant you will comply with all laws, ordinances, rules, regulations, orders, licenses, permits, judgments, decisions or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.

Term of the Agreements. The term of this Agreement will begin upon our acceptance of your Affiliate Program Application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party notice of termination. Notice by e-mail from your e-mail address on our records is considered sufficient notice for us to terminate this Agreement or by terminating your affiliate account in the portal. If this Agreement is terminated because you have violated the terms of this Agreement you are not eligible to receive any commissions payments, even for commissions earned prior to the date of termination. If this Agreement is terminated for any other reason, you are only eligible to earn a commission on sales occurring during the term of the Agreement, and commissions earned through the date of termination will remain payable only if the related orders are not canceled or returned. We reserve the right to withhold your final payment for a reasonable time to ensure that the correct amount is paid.

Modification. We may modify any of the terms and conditions contained in this Agreement at any time and in our sole discretion. Notice of any change by e-mail, to your address on our records, or the posting on our site of a change notice of a new agreement is considered sufficient notice for notifying you of a modification to the terms and conditions of this Agreement. Modifications may include, but are not limited to, changes in the scope of available Rebate fees, Rebate schedules, payment procedures, and Affiliate Program rules. All such modifications shall take effect 48 hours after we serve notice as provided above, unless we indicate otherwise. If any modification is unacceptable to you, your only recourse is to terminate this Agreement. Your continued participation in the Affiliate Program following our posting of a change notice or new agreement on our site will constitute binding acceptance of the change.

Relationship of Parties. You and Bioglow Pty Ltd are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section. You are not an agent of the Bioglow Pty Ltd, and Bioglow Ptd Ltd expressly disclaims responsibility for any conduct by you in violation of our terms of agreement.

Limitation of Liability. We will not be liable for indirect, special, or consequential damages or any loss of revenue, profits, or data arising in connection with this Agreement or the Affiliate Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Affiliate Program will not exceed the total commissions paid or payable to you under this Agreement.

Disclaimers. We make no express or implied warranties or representations with respect to the Affiliate Program or any company services or other items sold through the Program. In addition, we make no representation that the operation of our site and program will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.

Representations and Warranties. You hereby represent and warrant to us that this Agreement has been duly and validly executed and delivered by you and constitutes your legal, valid, and binding obligation, enforceable against you in accordance with its terms; and that the execution, delivery and performance by you of this Agreement are within your legal capacity and power; have been duly authorized by all requisite action on your part; require the approval or consent of no other persons; and neither violate nor constitute a default under the (i) provision of any law, rule, regulation, order, judgment or decree to which you are subject or which is binding upon you, or (ii) the terms of any other agreement, document or instrument applicable to you or binding upon you. Should any law enforcement agency or internet service provider provide Resgrid with notice that you have engaged in transmission of unsolicited bulk e-mails or have otherwise engaged in unlawful conduct or conduct in violation of said service provider's terms of service, we reserve the right to cooperate in any investigation relating to your activities including disclosure of your account information in connection therewith.

Confidentiality. We may disclose to you certain information as a result of your participation as part of the Program, which information we consider to be confidential (herein referred to as "Confidential Information"). For purpose of this Agreement, the term "Confidential Information" shall include, but not be limited to, any modifications to the terms and provisions of this Affiliate Program Agreement made specifically for your business and not generally available to other members of the Affiliate Program, website, business, and financial information relating to Bioglow Pty Ltd, customer and vendor lists relating to Colostrummax.com database and Regenassist.com database and any members of the Affiliate Program, other than you. Confidential Information shall also include any information that we designate as confidential during the term of this Agreement. You agree not to disclose any Confidential Information and that such Confidential Information shall also include any information that we designate as confidential during the term of this Agreement. You agree not to disclose any Confidential Information and that such Confidential Information shall remain strictly confidential and secret and shall not be utilized, directly or indirectly, by you for your own business purposes or for any other purpose except and solely to the extent that any such information is generally known or available to the public or if same is required by law or legal process. We make no warranty, expressed or implied, with respect to any information delivered hereunder, including implied warranties of merchantability, fitness for a particular purpose, or freedom from patent, trademark, or copyright infringements, whether arising by law, custom, or conduct, or as to the accuracy or completeness of the information and we shall not have any liability to you or to any other person resulting from your or such third person's use of the information.

Indemnification. You hereby agree to indemnify, defend, and hold harmless Bioglow Pty Ltd officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, losses, liabilities, damages, or expense (including attorneys' fees and costs) of any nature whatsoever incurred or suffered by us (collectively the "Losses"), in so far as such Losses (or actions in respect thereof) arise out of or are based on (i) any claim or threatened claim that our use of the Affiliate Trademarks infringes on the rights of any third party; (ii) the breach of any promise, covenant, representation, or warranty made by you herein; or (iii) or any claim related to your business.

Miscellaneous. Terminated accounts cannot later apply to the Program without our express written consent. This Agreement will be governed by the laws of Australia, the United States and the State of Nevada, without reference to rules governing choice of laws. Bioglow Pty Ltd reserves the right to institute a reserve fund holding Rebates for a time period deemed necessary in situations where sales generated by an affiliate consistently have a high chargeback/cancellation ratio. Bioglow pty Ltd will be the sole and final arbitrator for any and all disputes or claims related to the validity of sales. In order to facilitate accurate record-keeping, multiple colostrummax affiliate accounts spanning multiple affiliate networks are strictly prohibited. If you have an account with the colostrummax in-house affiliate program and also open a colostrummax affiliate account with another network such as Commission Junction, both affiliate accounts will be terminated and all commissions will be forfeited. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

Binding Arbitration. By participating in this affiliate program, you agree to binding arbitration for any disputes or claims that arise against Bioglow Pty Ltd and its subsidiaries in conjunction with this program. An arbitration firm selected by Bioglow Pty Ltd will be the sole and final arbitrator for any and all disputes or claims related or resulting from participation in this program. All decisions rendered are final. You also are responsible for any and all costs related to such arbitration.

Non-Severability. If any provision of this Agreement is held to be invalid or unenforceable it shall not render the Agreement invalid or unenforceable as a whole. In this case the other provisions of the Agreement shall remain in full force and effect.